SUPERIOR COURT, FAMILY DIVISION PROCESSING OF DV CASES
During court hours for Domestic Violence
matters (Monday through Friday, 8:30 AM to at
least 3:30 PM), a victim of domestic
violence will be referred to the Superior Court, Family
Division to sign a domestic violence
complaint. When a criminal complaint is also signed, it
is to be processed separately for
investigation and prosecution through the
Criminal/Municipal Courts.
4.3 TAKING A COMPLAINT IN SUPERIOR COURT,
FAMILY DIVISION
4.3.1 When a victim arrives, the victim
should be directed to the Domestic Violence Unit.
A victim shall be given a Victim
Information Sheet (VIS) to complete (See Appendix
1). At this time, the victim should be
fully informed about her/his right to file a
criminal complaint, a domestic violence
complaint, or both types of complaints. The
victim should be told about the
differences between the two proceedings and about
the relief available under each. The
victim can then make an informed decision based
on her/his own needs and a clear
understanding of the options available.
4.3.2 The victim should be assisted and
accompanied by a victim advocate whenever
possible. A victim advocate should be
available to speak with all victims or potential
victims at all stages of the court
process. The victim advocate should be given as
much support as possible (e.g. space for
interviewing, immediate referrals), as well
as access (with the victim) to the
courtroom. The victim advocate should be advised
when every initial intake or application
for dismissal is presented to offer assistance
to the victim at this early stage in the
process. When a victim advocate is not
available, courts, police, prosecutors and
law enforcement should have contact names
and numbers readily available to give to
all victims, preferably in the form of a card
or pamphlet.
4.3.3 A domestic violence staff person
shall interview the victim in a private area and
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advise and inform the victim of rights,
options and appropriate referrals.
4.3.4 Based upon the information provided
by the victim on the VIS, the staff person will
search FACTS for both parties’ history and
case history. The case is established and
docketed on FACTS, where appropriate,
which results in the production of the
Complaint/TRO. The party case history
should be made part of the court’s file. If it
is determined while searching FACTS that
plaintiff has an active restraining order
against defendant or that taking a
complaint is inappropriate for any other reason, the
complaint should not be docketed.
4.3.5 Staff should be certain that the
victim’s allegations are fully set forth in the body of
the domestic violence complaint, as well
as any prior history or acts of domestic
violence, whether or not reported.
4.3.6 The determination of whether the
incident constitutes domestic violence is a legal
issue to be determined by a judge or
Domestic Violence Hearing Officer (DVHO). A
victim should rarely be turned away. Legal
sufficiency or jurisdiction, applicability
of definitions such as “household member”
or “dating relationship,” or the
appropriateness of using the domestic
violence process to address a particular
problem are all decisions for a judge or
DVHO. Screening by staff should be
concentrated on information gathering, and
only those cases that clearly fall outside
the scope of the law should be rejected at
the staff level. In these situations, the
rejection of a complaint by staff should
be reviewed by a supervisor who should
ensure that appropriate alternate remedies
are explained to the victim.
4.3.7 When available and in appropriate
cases, a victim can choose to have their complaint
heard by a DVHO. Proceedings before a DVHO
shall be in accordance with the
approved DVHO Standards (See Appendix 3).
Those cases that are not heard by a
DVHO shall be brought to a judge.
4.3.8 When a TRO is not recommended by the
DVHO, the DVHO must advise the
plaintiff of his/her option to see a judge
for a hearing de novo, in accordance with the
DVHO Standards.
4.3.9 The judge or DVHO must follow
Section 5.10 regarding weapons if there is any
allegation that the defendant owns or has
access to a weapon(s), a firearms
identification card or permit to purchase
a handgun.
4.3.10 When an applicant seeks a TRO, she
or he must be asked if he or she wishes to
request ongoing child support at the FRO
hearing. If he or she wishes to pursue this
relief, Intake must provide the applicant
with a IV-D application to be completed
during the intake process. Parts E–H
should be placed in the court file. Parts A-C
should be provided to the Plaintiff as
reference information.
4.3.11 The appropriate reliefs should be
added to FACTS (i.e., paternity and/or child
support.) If paternity has not been
previously established for the child(ren), a request
to establish paternity at the final
hearing must be entered on line 13 of the TRO.
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Paternity need not be established if the
parties are married or if a legal determination
of paternity has been made previously. If
a Certificate of Paternity has been signed,
this can be indicated on the TRO and a
copy maintained in the file.
4.3.12 When a child support obligation is
established, the information regarding paternity
and the monetary amount must be entered on
both the FRO and the Uniform
Summary Support Order (USSO, Appendix 31).
Paternity determination is required
to be recorded on the FRO at line 1 of
Part 2 relief and on the appropriate check-off
boxes on the USSO.
4.3.13 When a defendant comes to the
Intake Office, FACTS should be searched to
determine if service of the FRO and the
USSO has been accomplished. If these
orders have not been served on defendant,
service shall be documented by requesting
the defendant to sign the orders or court
staff may initial the orders with the current
date indicating that the defendant
received the orders. Service by a law enforcement
officer is documented by signature on the FRO.
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